Delivery & Refunds
Digital delivery
Everything in our store is digital — outfits, accessories, and cosmetics for your character. When you buy an item, it's applied instantly to your character, no shipping required. As soon as your purchase goes through, your new look is ready to show off. No waiting, no boxes, no tracking numbers — just instant adventure.
Refunds & returns
We handle refund questions on a case-by-case basis. If something didn't go as expected with your purchase, or if you have any questions about a refund, please reach out to us using the contact form below. We're here to help and want to make sure you're happy with your items.
Pricing
Current prices for all items are displayed in the store. Prices may change over time, so check the store directly to see what everything costs right now. This keeps our pricing fresh and lets us bring you new options regularly.
Questions about your order
If you have any questions about something you've bought, or if a purchase didn't go quite right, we want to hear from you. Use the contact form to get in touch, and we'll sort it out together.
Get in touch
Have a question we didn't cover? Reach out anytime.